Mindful
UI/UX Design • User Research
Role
UI/UX Designer and User Researcher
Timeline
April-May 2023
Tools
Figma, Notion
The Problem
How can busy students manage anxiety symptoms and receive the benefits of therapy without the weekly time commitment?
The Approach
A digital experience can be used to track symptoms, set goals, observe thought patterns, and practice actionable coping skills to improve and manage mental health independently.
Overview
RESEARCH
Benchmark Analysis
Curology
Curology is an online skincare provider that makes prescription-strength skincare treatments highly accessible. I chose to analyze Curology because it provides a very personalized telehealth experience. They use a quiz to learn about your skincare concerns and connect you with a provider.
The design of Curology’s quiz is minimal and breaks down skincare to those who might be new to it.
I used this as inspiration for the onboarding of my mental healthcare app.
UNDERSTAND
Interviews
IDEATION
Persona
Journey Map
Using the pain points from the persona, I created a user journey map to illustrate a use case for a dual degree student who needs a way to manage their mental health on their own time.
Insights
From my research insights, we found patterns of where users group features together and used these patterns to shape our information architecture.
Due to the fast-paced class, we jumped straight into high-fidelity designs and rapid prototyping after gathering insights from card sorting.
DESIGN
Visual Design
Low-Fidelity Designs
Key Features
Onboarding goal-setting and symptom-targeting
Mood tracking
Mindful journal prompts
Affirmations
Insights detect patterns of recurring symptoms
Activities catered to user’s goals
DESIGN
Mid-Fidelity Designs
Key Features
Symptoms with descriptions make it simple for users to identify how they feel
Question of the day offers a quick prompt to reflect on
Activities list actionable things to do
PROTOTYPE
High Fidelity Designs
Reflections
As one of my first experiences designing a product from research to final prototype, I learned about valuing user input and experiences to create digital features that meet their needs and propose a solution to issues they currently face.
This project allowed me to explore product design for telehealth, and I think this field could be very rewarding to work in in the future as my designs can make a positive impact on someone’s well-being.